FAQs

1.How can I place an order?

Step 1: Choose your product which you want and once you are done with the selection get ready to purchase it by clicking on buy option.

Step 2: Read the product details and check for the other options too like city, shipping, and delivery date and time. You can add the chosen one to Add to Cart. Step 3: Select the product from add to cart, the one which you have finalized to buy click on Proceed to Check Out. Reaching the next page fill in the details like your name, address, city, pin code and click Proceed to Pay.

Step 4: Login to your account and fill in the address detail. If you are a new user then fill up the New User detail and register yourselves with us. You want to login through the Guest User you can do that too. Then click on the continue menu for processing further.

Step 5: fill in the details and press continue to pay. If you want to avail the discount then click on I want to redeem my Discount. Step 6: Choose your payment mode and get the message of the successful transaction.

2. What is the mode of payment and do accept cash?

We accept all kinds of cards be it debit or credit card. You can go for online banking too and its cash cards for payments. We don’t accept cash for any sort of transactions.

3. Do you charge for extra shipping?

No, there are no extra charges included in the shipment. Except in the some cases where the city you want the delivery to be done is not in our list of cities mentioned on the site.

4. Do you deliver on Sundays and Public Holidays?

We are available for you 24/7, whether it is Sundays or Public Holidays except under uncontrollable situations like bad weather or civil disorder like bandhs our service gets restricted.

5. Do you provide discounts for bulk orders?

We provide discounts on bulk orders, for further query and details contact us at support@chocolaty.in

6. How is the delivery of the order confirmed?

You can track your order on our website. Once your order is delivered we will mail you on your registered email id with us.